1. Our fees are charged per individual. Family packages are available ONLY for Visa application services. Family is defined as Husband, Wife & Children under 18 years. Siblings, Children above 18, extended families etc are treated as separate application.

  2. We receive and treat all documents sent to us with high confidentiality. The documents are only used for its intended purpose.

  3. Our job is to help prospective students apply for study placements available in foreign countries and monitor the process rigorously until decision is taken. Scholarships may be available and can either be Full or Part depending on the providers of the scholarships and this crucial information would be conveyed to the applicant in the initial stages to enable applicant to make a decision on which scholarship route to take. The study abroad service charge entitles to three applications only which could be in three different schools in the same country or three different schools in different countries which is exclusive of university application fees if required.

  4. Saintima Global Consultancy also accompanies students who are below 18 years of age to their various study destinations as their guardian until they have been properly settled into university. Parents or guardians of minors must ensure full disclosure of salient information concerning their wards that will make delivering this service smoother as Saintima Global Consultancy will not be liable for consequences arising from withheld information.

  5. Saintima Global Consultancy is not responsible for the decision making of universities or institutions of learning, the scholarship body, visa application and any other services provided. Decision as to whom the study admissions (either via scholarships or not), internships and visas are awarded to, lies solely on the awarding body or issuing authority. Hence, we would not be liable for any admissions (either via scholarships or not), internships, visas or any other services we provide that were declined. However, with our professional services and years of experience, you are better placed to receive a favorable response.

  6. Once your Study Visa / PR / Tourist Visa has been approved we provide pre-departure and arrival counseling before you embark on your trip abroad, and also for those who are about to depart their cities of residence to another city within the same country. This is only available to those who book for our Study Abroad / Visa Application Services.

  7. Service charge billed for all services are non-refundable. However when tuition fees are paid through Saintima Global Consultancy and for unavoidable reasons tuition fees needs to be refunded, we will process the refund but the institution may deduct a certain percentage before refunding. This means that, the total amount you paid as tuition fee may not be refunded.

  8. If submitted documents are falsified, you will face the consequences of your action which could be between 14 – 21 years imprisonment and bear in mind that your admission, visa or any other application will be withdrawn / cancelled without any refund. Saintima Global Consultancy is not involved in illegal business neither does it assists its clients in falsifying documents that may constitute as visa fraud.

  9. Saintima Global Consultancy can assist with registration for IELTS, GRE, GMAT, TOEFL and other international test either for a fee or for free if the client signs up for any of our services.

  10. We reserve the right to: Change these Conditions from time to time, and your use of (all or any part of) our services following such change shall be deemed to be your acceptance of such change. It is your responsibility and you agree to check regularly to be updated on whether the Conditions have been changed. If you do not agree to any change to the Conditions then you would ask to cancel service without any compensation but would still be bound by the existing conditions of the existing service.